INVESTMENT AND REIMBURSEMENT

How we work with Insurance:

While we do not offer direct billing to your insurance company, we have partnered with Mentaya- a platform that helps clients get money back on out-of-network therapy sessions. If you qualify, Mentaya will file claims, and handle all of the insurance paperwork to make sure you get reimbursed! Mentaya finds it is possible for some clients to receive anywhere from 60-80% reimbursement back on therapy. Mentaya takes away the hassle and worry of working with insurance for reimbursement. Learn more about your out-of- network benefits and possible reimbursement rates immediately by scrolling below. We want to ensure you have easy access to all information before choosing to invest in therapy services with us.

You also have the option to receive a superbill from us that you can directly submit to your insurance provider to be reimbursed for out of network benefits. We encourage you to call your insurance company to ask about your out of network benefits, deductibles, and what percentage your insurance company will reimburse you. Please note that with insurance claims we must provide a mental health diagnosis. Many clients choose not to involve their insurance provider in their treatment. Some of the advantages of that include:

  • Your care is not dictated by the insurance company but instead based on your personal preferences and goals in collaboration with therapists’ expertise.

  • You won’t have a diagnosis label permanently attached to your health record.

  • Your health records are protected, meaning your personal information is not shared with the insurance provider.

Payment

Payment is expected at time of service. We accept all major credit cards, cash, and check. We also accept Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA). Regardless of your insurance benefits, you are responsible for payment on your account.

Provider Rates:

Lori Derr, LCSW, RPT:

  • $160, 60 minute, Individual Session

  • $175, 60 minute, Family Session

Coree Williams, SWC

  • $120, 45 minute, Individual Session

  • $135, 60 minute, Individual Session and Family Session

Kate Reutzel, LPCC

  • $120, 45 minute, Individual Session

  • $135, 60 minute, Individual Session and Family Session

Evyn Fickau, SWC

  • $120, 45 minute, Individual Session

  • $135, 60 minute, Individual Session and Family Session

Cancellation Policy

If you are not able to keep your appointment please reschedule or cancel at least 24 hours in advance. If you do not cancel 24 hours in advance or do not attend your appointment you will be charged a late cancellation/no show fee.

Mentaya is perfect if you:

• Have out-of-network benefits

• Feel overwhelmed by superbills and insurance

• Have submitted superbills but failed to get any reimbursement

• Simply want to skip the hassle of paperwork!

Here's how it works:

1. Sign up for Mentaya: https://mentaya.co/inviteclient/0MqvuUz3HpkFScp3zqun

2. Our practice will enter your sessions into the platform.

3. Mentaya submits the claim and handles any insurance follow-up.

4. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required,

dealing with denials, and calling insurance companies.

It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.

Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care

provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can

dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprise or call 1-800-985-3059.